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Skills
Experience
Freelance Web Developer & Graphic Designer
Self-Employed
2024-01 -
Create visual identities, logos and flyers for local clients and companies. Build simple, functional websites including online reservation forms. Guide clients on using new digital tools to improve their business processes. Manage end‑to‑end project delivery from concept to final assets. Ensure designs align with client branding and usability standards.
English Instructor / Peer Mentor
Global Education Center (GEC) – EnglishConnect
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Taught conversational English lessons to local students using the EnglishConnect framework. Guided learners in building confidence, practicing basic vocabulary and improving speaking skills. Managed classroom activities and provided personalized feedback to support student progress. Facilitated peer tutoring sessions and mentored new learners. Assisted in curriculum adaptation for community programs.
Customer Service Representative
Tecno Call Center
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Answered phone calls from customers and helped solve basic technical problems. Welcomed, guided and trained new team members during their first weeks. Maintained a polite and professional communication style with every client. Documented common issues and contributed to knowledge‑base updates. Provided consistent support to improve customer satisfaction.
Languages
Francais
fluent
English
intermediate
Last updated: 1 hónapja