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Skills
Experience
Customer Service Specialist
Restaurants, Rabat
2024-04 - 2025-05
Delivered high‑quality dining service to a diverse clientele in a fast‑paced environment, enhancing customer satisfaction through attentive service and product knowledge. Managed cash and handled complex order processing, ensuring accuracy and efficiency under pressure. Served as the primary point of contact for all stakeholders, effectively managing the front desk and coordinating guest interactions.
Childcare Assistant
Restaurants, Rabat
2023-01 - 2024-03
Provided attentive and nurturing care for young children, ensuring their safety and comfort during daily activities. Developed strong communication skills through interaction with children and clear, reassuring communication with parents regarding child progress and safety protocols. Demonstrated patience, responsibility, and strong situational awareness in managing groups of children.
Administrative Assistant
Restaurants, Rabat
2022-02 - 2022-10
Served as the primary point of contact for all stakeholders, effectively managing the front desk. Performed administrative duties, including managing sensitive scheduling, student data, and handling simultaneous communications via phone, email, and in‑person inquiries. Utilized client data management tools to maintain accurate records and support operational efficiency.
Languages
Arabic
native
English
intermediate
French
intermediate
Last updated: 1 hónapja