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Skills
Experience
Director of Food & Beverage
Artyzen Singapore
2025-10 -
Lead overall performance of a multi‑outlet F&B division, overseeing revenue, cost control and profitability. Drive strategic direction across concepts, including menu engineering, pricing and positioning. Implement structured forecasting, budgeting and P&L management to improve financial performance. Develop beverage and dining programmes to increase average check and guest capture, and strengthen collaboration with Sales & Marketing to grow corporate, in‑house and events revenue. Build and lead high‑performing teams, focusing on productivity, service standards and retention, contributing to the brand’s Michelin Key recognition.
Assistant Director of Food and Beverage
Four Seasons Hotel Singapore
2024-01 - 2025-10
Supported Four Seasons Hotel Singapore’s Michelin Key recognition by managing multi‑outlet operations with full financial planning responsibility. Drove revenue growth through targeted promotions, partnerships and operational improvements. Strengthened service delivery and guest experience via team development and training. Assisted budgeting, cost optimisation and operational efficiency initiatives, ensuring high standards across all outlets.
Director of Operations (F&B)
The Palawan, Sentosa (Shangri‑La Group)
2023-05 - 2023-12
Led the pre‑opening of multiple F&B concepts, overseeing concept development and operational set‑up. Developed SOPs, staffing plans and training frameworks for new operations. Positioned concepts for launch through strategic planning and alignment with marketing, ensuring seamless rollout and brand consistency.
Assistant Director of Food and Beverage
Shangri‑La Group
2022-05 - 2023-04
Oversaw multi‑outlet performance, driving revenue while maintaining brand standards. Implemented marketing and operational initiatives to improve guest engagement. Led team development and performance management across outlets, fostering a culture of service excellence.
Deputy Operations Manager
Compass Group
2021-01 - 2022-12
Managed large‑scale F&B operations for corporate and institutional clients across multiple sites. Improved operational efficiency and service consistency through process optimisation and staff training.
Director of Food and Beverage
Traders Hotel Kuala Lumpur (Shangri‑La Group)
2019-05 - 2020-12
Revamped flagship Sky Bar concept, increasing revenue and guest engagement. Led business continuity strategy during COVID‑19 by implementing delivery and takeaway models, sustaining operations and profitability.
Regional Food and Beverage Manager
Shangri‑La Group, Singapore
2018-09 - 2019-05
Directed regional F&B strategy, overseeing multiple properties to ensure brand consistency, operational excellence and revenue growth across the Singapore market.
Languages
English
fluent
Last updated: 2 hónapja