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Skills
Experience
Fragrance Consultant
El Jouhari Parfum
2025-12 -
Represent premium fragrance brand, delivering personalized consultations to VIP clients. Manage client profiling, upselling and retail sales in a luxury environment. Ensure high standards of operational efficiency and guest experience. Utilize strong communication and multitasking skills to handle complex requests with professionalism.
Administrative Assistant
CGTs | Private Office
2024-02 - 2024-06
Managed front‑desk operations, answered phone calls and coordinated daily schedules. Handled data entry, organized files and provided essential administrative support. Maintained high telephone etiquette and clear professional communication.
Customer Service Representative
Group of Schools Ahl Hssian | Private School
2023-11 - 2023-12
Managed inbound and outbound calls, handled customer inquiries and resolved issues efficiently. Delivered high‑end customer service and personalized experiences for VIP clientele. Maintained professional communication and problem‑solving under pressure.
Teacher
Zej | Call Center
2025-03 - 2025-06
Developed advanced public speaking, active listening and conflict‑resolution skills. Managed daily classroom operations in fast‑paced environments. Delivered high‑quality instruction and supported student engagement.
Education
Bachelor's Degree in Education
Languages
Arabic
fluent
English
fluent
French
fluent
Last updated: 2 hónapja