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Skills
Experience
Virtual Assistant
Remote
2024-01 -
Managed email correspondence, calendars and client communications, ensuring timely follow‑up on tasks. Prepared reports, presentations and business documents using Microsoft Office tools. Maintained records and supported administrative processes, including data entry and document management. Assisted with customer support and relationship management, enhancing client satisfaction. Coordinated virtual meetings and facilitated smooth collaboration across remote teams.
Hardware Sales Associate
Lock Shop and Hardware – Ruaka, Kenya
2023-01 - 2025-01
Built and maintained relationships with customers, contractors and suppliers, driving repeat business and upselling opportunities. Advised clients on construction materials, tools, locks and hardware solutions tailored to project requirements. Increased sales through cross‑selling and effective product recommendations. Managed inventory, stock replenishment and cash register operations, ensuring accurate stock levels. Delivered excellent customer service, contributing to overall business growth.
Construction Attachment
Trans‑tech International
2021-01 - 2021-04
Assisted in site surveying and layout, ensuring compliance with project specifications and standards. Supported daily construction activities and site operations, gaining hands‑on exposure to project management processes. Coordinated with stakeholders to facilitate smooth workflow and timely delivery. Developed understanding of construction timelines, processes and delivery methods. Contributed to project documentation and reporting.
Education
Diploma in Building Technology
Languages
English
intermediate
Kiswahili
native
Last updated: 3 napja