Candidate profile

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18 years of experience

Skills

Air freight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Process improvement Regulatory compliance Client relationship management Vendor management Operational reporting Invoice and dispute resolution Team training and mentorship Business development Proposal and presentation preparation Supply chain optimization High‑volume operations

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Support business development activities to strengthen company growth and market presence. Identify potential opportunities, develop new client relationships and coordinate sales activities. Prepare proposals, presentations and service information for client discussions. Follow up on leads, inquiries and partnership opportunities, ensuring professional communication throughout.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as primary customer contact for shipment information, incident handling, pricing requests and claims. Managed end‑to‑end shipment processes, ensuring compliance with international regulations and accurate cost/revenue capture. Monitored operational exceptions, optimized routing and consolidation, and identified critical shipments for hyper‑care. Produced invoices, debit/credit notes and resolved billing disputes. Provided guidance and training to junior team members and drove process enhancements to improve efficiency.

Languages

English

fluent

Arabic