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9 years of experience

Skills

Sales & Business Development Customer Relationship Management Logistics Coordination Client Communication Negotiation Problem Solving Digital Marketing Social Media Marketing Meta Ads Google Ads WordPress Team & Stakeholder Coordination Lead Generation Customer Service Business Operations

Experience

Senior Executive, Logistics & Business Development

Somoy .net

2022-07 -

Manages business development, sales support and logistics activities for the company. Develops and maintains professional relationships with clients, customers and stakeholders, ensuring continuous communication and follow‑up. Coordinates daily operational and logistics requirements across relevant teams, resolving service‑related issues promptly. Supports business growth initiatives through effective communication, stakeholder coordination and timely solution delivery.

Senior Executive, Logistics & Business Development

Green Housing and Energy Ltd.

2021-01 - 2022-06

Coordinated business development, sales support and logistics activities, acting as the primary liaison between clients and internal teams. Conducted client communications to capture requirements and performed regular follow‑ups to ensure satisfaction. Managed logistics operations and day‑to‑day business processes, supporting smooth execution of projects. Maintained professional communication channels to facilitate seamless collaboration.

Senior Executive, Administration & Logistics

Total Online Solution

2016-01 - 2019-12

Oversaw day‑to‑day administrative and logistics operations, ensuring alignment with organizational goals. Coordinated internal teams to support operational activities and handled business administration tasks. Assisted in managing daily business requirements, improving workflow efficiency across the organization. Provided communication support to maintain smooth internal processes.

Organizer & Support Manager — Sales & Distribution

Voglue Internet

2014-02 - 2015-12

Coordinated sales and distribution activities, acting as the main point of contact for customers and sales teams. Delivered operational and customer support to ensure seamless service delivery. Managed communication with customers, handling requirements and resolving issues to maintain high satisfaction levels. Assisted in distribution logistics and supported the sales pipeline.

Executive, Customer Service

Augere Wireless Broadband Bangladesh Ltd. (Qubee)

2011-04 - 2014-01

Handled customer inquiries, service requests and complaints, providing professional support and solutions. Maintained positive relationships with customers through effective communication and timely issue resolution. Coordinated with relevant internal teams to address service problems in a fast‑paced environment. Contributed to overall customer satisfaction and retention.

Languages

English

fluent

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Last updated: 3 napja