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1 years of experience

Skills

Guest Experience Guest Relations Luxury Service Standards Front Office Operations Event Coordination Complaint Resolution Hospitality Operations Event Stewardship Team Collaboration Personalised Service High‑volume Venue Management Customer Service Problem Solving Communication Multilingual Support

Experience

Games Host

Pool House Global Ltd

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Delivered premium guest experiences and hosted private events for up to 150 guests, ensuring high service standards. Built strong guest relationships through personalised service and coordinated with reception, bar, kitchen and management teams. Resolved guest concerns efficiently while maintaining overall service quality, contributing to repeat business and positive feedback.

Event Steward

Centre Circle Event Management

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Supported guest services and venue operations at major events, assisting guests with enquiries, seating and wayfinding. Collaborated with event staff to ensure smooth execution and adherence to safety protocols. Provided courteous assistance that enhanced overall attendee satisfaction.

Languages

English

fluent

French

intermediate

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Last updated: 3 hete