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Skills
Experience
Senior Client Solutions Director / Business Manager
Robert Half Deutschland GmbH & Co. KG, Essen
2025-02 -
Overall responsibility for national and international client portfolios, leading and developing interdisciplinary and cross‑site teams. Provides strategic consulting to C‑level decision makers and designs tailored solution and service concepts. Oversees revenue growth, budget planning and profit control. Manages complex transformation and change initiatives for global customers. Ensures delivery excellence across multi‑regional projects.
Senior Business Partner DACH
Kelly Services GmbH, ein Geschäftszweig der GI Group, Düsseldorf
2024-03 - 2025-01
Strategically supported and developed DACH‑region clients, driving business development and contract negotiations. Coordinated delivery, recruiting and project processes within international client structures. Built long‑term relationships with senior decision makers and identified new market opportunities. Managed proposal creation and ensured alignment with client needs. Contributed to revenue targets and market expansion.
Senior Client Relationship Manager
Computerfutures, ein Geschäftszweig der SThree GmbH, Düsseldorf
2019-10 - 2024-02
Managed a nationwide client and market segment focusing on embedded systems engineering, IT and automation. Conducted strategic key‑account management for mid‑size and corporate customers. Advised clients on technical resource models, project requirements and solution approaches. Led interdisciplinary recruiting and project teams to meet growth and profitability targets. Collaborated closely with internal stakeholders to drive complex placement processes.
Sachbearbeiterin im Online Servicecenter
alltours Flugreisen GmbH, Düsseldorf
2017-05 - 2019-09
Provided customer consulting and support for national and international travel services. Handled complex inquiries, special cases, bookings, changes and cancellations while ensuring service quality and timely execution. Coordinated communication in German and English, both written and verbal. Maintained high customer satisfaction through proactive problem solving. Supported operational efficiency in a fast‑paced travel environment.
Sachbearbeiterin im Produktdaten-Management
Bucher Reisen GmbH, Meerbusch
2016-08 - 2017-04
Ensured catalog availability and last‑minute offers by managing product data entry, maintenance and transfer. Performed data validation and error correction for booking issues across all departments. Supported seamless integration of product information into booking systems. Collaborated with cross‑functional teams to improve data quality and operational workflows.
Education
Staatlich geprüfte Betriebswirtin, Fachrichtung Tourismus
Languages
Englisch
fluent
Spanisch
intermediate
Niederländisch
intermediate
Last updated: 3 hete