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Skills
Experience
Senior Client Solutions Director / Business Manager
Robert Half Deutschland GmbH & Co. KG, Essen
2025-02 -
Overall responsibility for national and international client portfolios, overseeing revenue development, budget planning and profit control. Leads and develops interdisciplinary, often cross‑site teams, ensuring high performance and alignment with C‑level client strategies. Provides strategic consulting to senior decision‑makers and designs tailored solution and service concepts. Manages complex transformation and change initiatives across global customer environments. Drives growth through innovative service offerings and close stakeholder collaboration.
Senior Business Partner DACH
Kelly Services GmbH, ein Geschäftszweig der GI Group, Düsseldorf
2024-03 - 2025-01
Strategically supported and developed DACH‑region clients, leading business development, proposal creation and contract negotiations. Coordinated delivery, recruiting and project processes within international client structures. Built and maintained long‑term relationships with decision‑makers, identifying new market opportunities and driving revenue growth. Oversaw cross‑functional teams to ensure successful project execution and client satisfaction.
Senior Client Relationship Manager
Computerfutures, ein Geschäftszweig der SThree GmbH, Düsseldorf
2019-10 - 2024-02
Managed a nationwide client and market segment focusing on embedded systems engineering, IT and automation. Conducted strategic key‑account management for SME and corporate customers, advising on technical resource models and solution approaches. Directed revenue, growth and profitability targets while leading interdisciplinary recruiting and project teams. Collaborated closely with clients and internal stakeholders throughout complex staffing and project cycles, achieving high placement rates and client satisfaction.
Sachbearbeiterin im Online Servicecenter
alltours Flugreisen GmbH, Düsseldorf
2017-05 - 2019-09
Provided customer advice and support for national and international travelers, handling complex inquiries and special cases. Coordinated bookings, changes and cancellations, ensuring service quality and timely execution. Communicated effectively in German and English, both written and verbally, to resolve issues and maintain client loyalty.
Sachbearbeiterin im Produktdaten-Management
Bucher Reisen GmbH, Meerbusch
2016-08 - 2017-04
Ensured catalog and last‑minute offer availability by managing product data entry, maintenance and transfer. Performed error correction for booking problems across all departments, improving data accuracy and operational efficiency.
Education
Staatlich geprüfte Betriebswirtin, Fachrichtung Tourismus
Languages
Deutsch
fluent
English
fluent
Spanish
intermediate
Dutch
intermediate
Last updated: 3 hete