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Skills
Experience
Senior Client Solutions Director / Business Manager
Robert Half Deutschland GmbH & Co. KG
2025-02 -
Leads the national and international client portfolio with full responsibility for revenue, budgeting and profit control. Directs interdisciplinary, partly location‑spanning teams, fostering their development and ensuring high‑quality delivery. Provides strategic advice to C‑level decision makers and designs bespoke solution and service concepts. Oversees complex transformation and change initiatives across global client environments, driving measurable growth and client satisfaction.
Senior Business Partner DACH
Kelly Services GmbH (GI Group)
2024-03 - 2025-01
Managed strategic client relationships across the DACH region, focusing on business development, proposal creation and contract negotiations. Coordinated delivery, recruiting and project processes within international client structures, ensuring alignment with client objectives. Built and maintained long‑term executive‑level partnerships, identifying new market opportunities and driving revenue expansion.
Senior Client Relationship Manager
Computerfutures (SThree GmbH)
2019-10 - 2024-02
Owned a nationwide client and market segment with a focus on embedded systems engineering, IT and automation. Executed strategic key‑account management for SMEs and large corporations, aligning technical resource models with project demands. Led interdisciplinary recruiting and project teams, steering revenue, growth and profitability targets while delivering high‑impact staffing solutions.
Sachbearbeiterin im Online Servicecenter
alltours Flugreisen GmbH
2017-05 - 2019-09
Provided comprehensive customer support for national and international travelers, handling complex inquiries, bookings, changes and cancellations. Ensured service quality and timely execution, communicating fluently in German and English. Coordinated with internal departments to resolve special cases and maintain high customer satisfaction levels.
Sachbearbeiterin im Produktdaten-Management
Bucher Reisen GmbH
2016-08 - 2017-04
Managed product catalogue availability and last‑minute offers, ensuring accurate data entry, maintenance and transfer across departments. Resolved booking issues through detailed data correction and quality checks, supporting seamless operations for travel agents.
Education
Staatlich geprüfte Betriebswirtin, Fachrichtung Tourismus
Languages
Deutsch
fluent
Englisch
fluent
Spanisch
intermediate
Niederländisch
intermediate
Last updated: 3 hete