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Skills
Experience
Front Office Agent
Anise Aluma Tapestry Collection By Hilton
2025-05 -
Welcomed and assisted international guests, ensuring high standards of professionalism and hospitality. Managed check‑in and check‑out procedures efficiently using Opera PMS. Handled phone calls, email inquiries and resolved guest issues promptly. Utilized English and Spanish to deliver personalized service and coordinated with housekeeping and maintenance to ensure smooth operations.
Data Entry Specialist
HSM Technologies
2024-09 - 2024-04
Prepared, sorted and verified high volumes of data with strong accuracy. Maintained and updated computer databases and spreadsheets using MS Excel. Corrected data errors and compiled information for daily reporting, supporting operational decision‑making.
Reservations Agent
TourGreece (Internship)
2023-07 - 2023-10
Managed individual (FIT) and group reservation requests for international travel agencies and B2B clients across Greece. Handled hotel booking confirmations, room allotments and daily communication with partner suppliers and hoteliers. Processed modifications, cancellations and special guest requests using internal CRM and booking engines.
Storekeeper
Sklavenitis A.E
2023-01 - 2023-07
Managed stock control, inventory organization and warehouse operations, ensuring accurate stock levels and timely replenishment.
Barista/Waiter
Mikel / Lesante Blu / Akanthus
2021-06 - 2022-07
Delivered high‑quality customer service in fast‑paced environments, handling cash transactions, beverage preparation and multitasking to meet guest expectations.
Languages
Greek
native
English
fluent
Spanish
intermediate
Last updated: 3 hete