Account Manager (Creative)

About the role

This Account Manager (Creative) role sits within DEPT's Growth marketing team, which delivers end-to-end, data-driven campaigns combining creativity, digital communications and performance. The position leads the strategy for its brands and oversees day-to-day delivery, coordinating project managers, strategists, creatives, data, CRM and other specialists, while leading existing accounts and winning and onboarding new ones.

Key responsibilities

• Drive strategic, sustainable client development and influence the company's growth
• Plan, develop and manage complex digital client projects and journeys, focusing on budget profitability
• Act as the interface between clients and cross-functional teams of creatives and strategists
• Present strategies, concepts and measures to clients and identify unused potential
• Coordinate a team of specialists to deliver briefs to the highest standards
• Work on new business pitches as part of a wider pitch team and onboard new clients
• Develop annual strategies and priorities for clients, and oversee digital campaign development
• Manage deliverables, budgets for campaigns and account profitability, and ensure constant innovation
• Manage client relationships, seek new business with existing clients, and present work internally and externally

Required profile

• Many years of professional experience managing creative projects with six-figure annual budgets
• Experience managing teams, new business and complex campaigns for brands
• Strong understanding of digital marketing mechanisms
• Enjoys giving strategic advice to clients and selling expertise profitably
• Keeps up with current digital industry trends

Required skills

• Ability to present complex strategic ideas clearly on slides
• Clear instruction-giving based on good understanding of reporting and analysis

What we offer

• Private health insurance and access to healthcare and preventive services
• Sports and cultural benefits
• Dog-friendly office and hybrid working policy
• Training, development and certifications
• Annual employee charity day