Staff Employee Officer (Dutch and English)

About the role

Randstad Enterprise is hiring a Staff Employee Officer in Budapest (13th district) to support talents returning to work after illness. The role focuses on the first six weeks of absence, advising and guiding talents and their managers through the process. It is a full-time position with one office day per week (hybrid), and a legal right to work in Hungary is mandatory.

Key responsibilities

• Manage your own caseload during the first six weeks of a talent's absence
• Call talents who are sick, ask probing questions about expected duration and remaining work, and record the information accurately
• Work with the intercedent (manager) responsible for the client to advise on recovery
• Signal frequent absenteeism and give advice when short-term absence may turn into medium or long-term absence
• Handle administrative tasks related to UWV (Employee Insurance Agency) decisions and check invoices
• Keep accurate records of conversations and case notes

Required profile

• Fluency in Dutch and English is a must
• Legal right to work in Hungary
• Availability for a minimum of 40 hours per week
• Experience in a customer contact function is a plus
• Clear, concrete communication, able to state a talent's rights and obligations
• Empathy, tact and discretion with sensitive medical and personal information

What we offer

• Competitive salary and variable pay for performance
• Option to take part in the employee Share Purchase Plan
• Growth and development opportunities
• Flexible work with intentionality

The recruitment process involves a screening, at least two interviews, an online assessment and a job offer conversation.