German-Speaking Automotive Parts Support Specialist (Relocation to Budapest)

About the role

MSX International supports leading automotive brands worldwide, improving repair performance, customer satisfaction and aftersales operations across more than 80 countries. It is recruiting a German-speaking Automotive Parts Support Specialist for an international premium automobile manufacturer, with relocation to Budapest. The role provides expert assistance in diagnosing complex parts-related issues and supporting the dealer network in finding quick solutions.

Key responsibilities

• Provide expert assistance in diagnosing complex issues related to parts and help the dealer network find quick solutions to technical product problems.
• Work closely with the technicians of the respective workshops and dealerships and support them with parts advice through specified communication channels.
• Use practical workshop experience to support dealerships with parts-related support for the entire product range.
• Act as an interface between the manufacturer and the dealers.

Required profile

• Experience in the automotive industry, ideally within a dealership, workshop or manufacturer environment.
• Solid understanding of technical issue resolution and warranty processes.
• Fluent English and German (minimum B1-B2 level).
• Strong communication skills with a keen eye for detail.
• Customer-focused, proactive and solution-oriented approach.
• Ability to work independently, manage priorities and take ownership of tasks.

What we offer

• The ability to work from the home office or a remote location depending on geographical availability.
• The opportunity to work with one of the largest automotive brands.
• Regular training and access to global career opportunities and career progression.
• A professional but relaxed working environment within a welcoming and diverse team.