Vendor Operations Coordinator (Czech Speaking)

About the role

Foodora, part of the Delivery Hero Group, is looking for a full-time Vendor Operations Coordinator in Budapest. The role ensures that restaurants are smoothly onboarded, trained and supported on the platform, and drives successful vendor activation and early performance. Mandatory in-person training takes place over one month starting on 19 October, with full attendance required.

Key responsibilities

• Review and validate onboarding documentation so vendors meet platform requirements.
• Create and quality-check content before vendor activation.
• Lead onboarding calls and training sessions covering app and device setup.
• Activate vendors once all onboarding steps are complete.
• Act as the main contact for newly onboarded vendors during their first 60 days.
• Provide proactive performance support, address issues and guide improvement.
• Run targeted activities to drive vendor engagement and success.

Required profile

• Service-driven team player who thrives in a dynamic, fast-paced environment.
• Proactive, solutions-oriented and adaptable, with a passion for helping others.
• Previous experience in service, such as hospitality or customer support, is a big plus.

Required skills

• Fluency in English and Czech, spoken and written.
• Strong computer literacy across multiple systems.

What we offer

• Modern office in Budapest's Mill Park, easily reached by bike.
• Life, accident and health insurance (MetLife) from day one, plus SZÉP card and a Medicare health package.
• foodora PRO and vouchers, mental health support and office massages.
• In-house English lessons and LinkedIn Learning access.
• Extra days off, social impact charity involvement and all tools provided.