Global HR Knowledge Management Lead

About the role

Syngenta Group is looking for a Global HR Knowledge Management Lead to build, lead and operate its global HR Knowledge Management capability. The role turns a knowledge-management vision into a practical, sustainable operating model, establishing governance, standards, controls and routines so that HR knowledge is trusted, current, accessible and reusable across a complex global organisation. It starts as a one-person Knowledge Management Hub, combining strategic capability leadership with hands-on delivery, and works across HR Services, Centres of Expertise, Global Process and Domain Owners, HR Digital, GSS and country HR teams.

Key responsibilities

• Define and deliver the global HR Knowledge Management strategy, target operating model and multi-year roadmap.
• Establish and maintain a global HR Knowledge Governance Framework, including roles, decision rights, forums and escalation routes.
• Build and sustain a federated network of Knowledge Owners, Domain Owners and subject-matter experts.
• Set HR-wide standards for taxonomy, metadata, accessibility, versioning, reviews and knowledge retirement.
• Design and operate lifecycle controls covering creation, validation, approval, publication, maintenance and retirement.
• Identify and resolve duplicate, obsolete, conflicting, high-risk or ownerless content, escalating actions when needed.
• Develop knowledge-health reporting, dashboards, maturity assessments and executive-level updates.
• Lead governance forums, ownership reviews and prioritisation routines, with clear decision materials and follow-through.
• Coach knowledge owners and SMEs, remove barriers and drive remediation to agreed outcomes.
• Define requirements for trusted HR knowledge to be consumed through digital and AI-enabled channels, using search patterns, user feedback and service insights to prioritise improvements.
• Promote adoption of common standards across global and local HR teams while respecting justified local and regulatory variation.

Required profile

• Significant experience leading enterprise knowledge management, HR operations, service delivery, process excellence or a comparable global capability.
• BSc or MSc degree in a related subject.
• Demonstrated experience defining and implementing governance, operating models, standards and decision rights in a complex global matrix.
• Proven experience leading cross-functional transformation initiatives, driving adoption and managing competing priorities.
• Experience influencing senior leaders, process owners and stakeholders without direct authority.
• Fluent English.

Required skills

• Ability to move between strategic leadership and detailed execution, personally producing high-quality deliverables and operating controls.
• Experience with AI implementations, or designing and managing knowledge for AI-enabled solutions, is highly desirable.
• Practical understanding of enterprise knowledge platforms, content ecosystems and digital self-service.

What we offer

• An inclusive environment with professional growth, work-life balance and a comprehensive benefits package tailored to location.
• Learning and development opportunities, wellness programs and employee assistance programs, plus additional benefits in line with local practice.