Israel Hybrid Specialist

About the role

Wise is seeking an Israel Hybrid Specialist to join its growing Israel Hybrid Team. The role focuses on unusual activity reporting and supporting Israeli product operations, helping protect customers and the company while contributing to operational excellence.

Key responsibilities

• Analyse customer account and payment activity and summarise investigation findings.
• Prepare and submit unusual activity reports to the Israeli FIU in Hebrew.
• Communicate with customers on escalated or complex cases with empathy and clear communication.
• Support ILS operations under the Israeli license by creating and refining operational frameworks.
• Serve as first point of escalation for process‑related issues within ILS operations.
• Collaborate with Operations, Knowledge Management, Compliance, and product teams to map processes, identify issues, and develop solutions.

Required profile

• Passionate about financial crime risk and regulatory compliance.
• Thrives in a fast‑paced, rapidly growing fintech environment.
• Strong analytical mindset with the ability to work independently.
• Excellent communication skills in Hebrew and English.