Senior Specialist, Agent Suite Solutions Operations

About the role

Mastercard is seeking a Senior Specialist to help build and operationalize governance for its fast‑growing Agent Suite AI Consulting capability. You will work in a dynamic, zero‑to‑one environment, shaping processes that enable responsible innovation and operational excellence.

Key responsibilities

• Design and scale governance and reporting structures for the Agent Suite solution.
• Collaborate with cross‑functional stakeholders to ensure compliance, resilience, and innovation.
• Develop and maintain operational processes that support rapid growth of AI consulting services.
• Monitor program performance and drive continuous improvement.

Required profile

• Proven experience in program or operations management.
• Strong ability to work with diverse stakeholder groups.
• Comfortable operating in ambiguous, fast‑changing environments.
• Passion for building new technology‑driven enterprise solutions.

Required skills

What we offer

• Opportunity to shape a brand‑new AI‑driven product suite.
• Collaboration with global experts in payments, AI, and consulting.
• Access to Mastercard’s data, AI assets, and proprietary platforms.