Automotive Diagnostic Technician (French Speaker)

About the role

MSX International, a partner of leading vehicle manufacturers, retailers and mobility organisations for more than 30 years, is hiring an automotive technical support agent in Budapest. The role supports an international premium automobile manufacturer by diagnosing complex technical issues and helping the dealer network find quick solutions to technical product problems.

Key responsibilities

• Provide expert assistance in diagnosing complex technical issues and support the dealer network in resolving technical product issues quickly.
• Work closely with the technicians of the workshops and dealerships and support them with repair instructions through the agreed communication channels.
• Act as an interface between the manufacturer and the dealers, supporting solutions for the whole product range.

Required profile

• Proven automotive experience, ideally in a dealership, workshop or at a manufacturer; aftersales retail experience is an advantage.
• Confident in technical issue resolution and warranty procedures.
• Fluency in English and French is required.
• Highly motivated, self-starting, with excellent customer relationship, communication and facilitation skills.
• Interest in working in a field environment with minimal supervision.
• Good verbal and written communication, attention to detail, integrity, organisational and time management skills, and strong customer focus.

What we offer

• The opportunity to work with one of the largest OEMs on the market.
• Regular training and access to global career opportunities and career progression.
• A professional but relaxed working environment within a welcoming and diverse team.