Automotive Diagnostic Technician (Spanish, Italian & Portuguese Speakers)

About the role

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction and aftersales operations across more than 80 countries. As an Automotive Diagnostic Technician for one of its premium automobile manufacturers, you will help diagnose complex technical issues and support the dealer network in finding quick solutions to technical product problems. You will work closely with workshop and dealership technicians and support them with repair instructions through the agreed communication channels.

Key responsibilities

• Diagnose complex technical issues and support dealerships in resolving technical product problems quickly.
• Work with workshop and dealership technicians and provide repair instructions via the specified communication channels.
• Support the development of solutions for the entire product range and act as an interface between the manufacturer and the dealers.

Required profile

• Automotive experience, ideally in a dealership, workshop or at a manufacturer; aftersales retail experience is an advantage.
• Confidence in technical concern resolution and warranty procedures.
• Proficiency in Spanish, Italian or Portuguese (or any combination of these).
• Very good verbal and written communication skills with attention to detail.
• Proactive, flexible and able to take initiative; integrity, credibility and strong organisational and time management skills.
• Experience with a high-performing, collaborative peer group is a plus.

What we offer

• The chance to work with a leading automotive OEM and support cutting-edge vehicle technologies.
• Ongoing training and development programmes, with access to international career opportunities and clear progression paths.
• A professional, collaborative and inclusive work environment within a diverse team.
• The chance to develop specialist technical expertise while working closely with a global dealer network.