Mailroom & Facilities Operative

About the role

JLL is hiring a Facilities Administrator & Mailroom operative in Budapest to run the day-to-day running of its workplace. You will keep mail and courier services moving, support the Facilities Manager across operations, suppliers and workplace services, and ensure colleagues and visitors receive the help they need. You report to the Facilities Manager and work closely with the on-site team and business partners.

Key responsibilities

• Run the mailroom day to day, managing incoming and outgoing mail and courier services, coordinating mail handling across buildings and keeping delivery logs and records accurate.
• Work with courier and postal partners and with business partners to understand their mail needs.
• Keep mail consumables stocked to agreed par levels, suggest improvements to mail processes and records, and share mailroom activity data with the Facilities Manager.
• Raise, track and resolve workplace service requests through the helpdesk system, updating pending Trouble Tickets at least twice a day.
• Coordinate technical suppliers and services, and set up and run technical projects when needed.
• Support the Facilities Manager with financial processes for the mailroom, consumables and technical services.
• Help keep the health and safety management plan in place, report maintenance, housekeeping or safety concerns, and carry out handyman tasks when required.
• Provide reception cover, coordinate visitor and contractor sign-in, and support meeting room setup and workplace activities.
• Support onboarding and offboarding, including desk setup, locker allocation and welcome packs.
• Act as a front-line ambassador for the Integrated Facilities Management program, follow Office Services procedures, join team governance meetings and plan a clear handover when away.

Required profile

• A background in hospitality or strong customer service, with a focus on the people supported.
• Clear, confident verbal and written communication.
• Fluency in Hungarian and good English.
• Good organizational skills, attention to detail in record keeping and data entry, and a practical problem-solving approach.
• Collaborative mindset and flexibility to step in where the team needs you.

Required skills

• Proficiency with Microsoft Office tools.

What we offer

• An employment contract.
• A benefits package including private healthcare and life insurance.
• A professional, multinational environment with clear long-term career progression.
• Training and development programs and a friendly, supportive culture.