Automotive Diagnostic Support Engineer (French Speaker)

About the role

MSX International, a partner of leading vehicle manufacturers, retailers and mobility organisations for more than 30 years, is hiring an automotive diagnostic support engineer in Budapest. The role supports an international premium automobile manufacturer by helping its dealer network quickly resolve technical product issues, working closely with workshop technicians.

Key responsibilities

• Provide expert assistance in diagnosing complex technical issues and help dealers find quick solutions to technical problems.
• Work closely with workshop technicians and dealerships, supporting them with repair instructions through the agreed communication channels.
• Support the development of solutions for the entire product range and act as an interface between the manufacturer and the dealers.

Required profile

• Proven automotive experience, ideally in a dealership, workshop or at a manufacturer; aftersales retail experience is an advantage.
• Confident in resolving technical concerns and handling warranty procedures.
• Fluency in English and French is required.
• Highly motivated, self-starting, with excellent customer relationship, communication and facilitation skills.
• Ability to work independently with attention to detail, with a flexible and proactive approach.
• Integrity, strong organisational and time management skills, and a customer focus.

What we offer

• The opportunity to work with one of the largest OEMs on the market.
• Regular training and access to global career opportunities and progression.
• A professional but relaxed working environment within a welcoming, diverse team.